How to Close or Change Opening Hours

Use the Special Hours feature to temporarily close online ordering or change the restaurant’s opening hours for a specific date, such as a public holiday or special event.

Special hours will override the restaurant’s regular opening hours for the selected date.

1. Log in to the admin system.
2. Click the Settings gear icon in the left-hand menu.
3. Under the System tab, open the Location section.
4. Scroll down until you find the Special Hours section.
5. Click Add Special Hours Slot.
6. Select the required date and choose one of the following options.
7. Click Save after completing the changes.

To close the restaurant for the entire day

• Select the date you want the restaurant to be closed.
• Leave both Opened and 24 Hour unticked.
• You do not need to enter opening or closing times.

This will mark the restaurant as closed for the entire selected date.

To use different opening hours (Special hours)

• Select the required date.
• Tick Opened.
• Enter the new Open Time and Close Time.

Please enter the time using the 24-hour format, not AM or PM. For example:

• 9:00 AM = 09:00
• 5:00 PM = 17:00
• 9:00 PM = 21:00

If the restaurant has two separate service periods on the same day, add another Special Hours slot for the same date. Make sure the time slots do not overlap.

Final Check

Always open the restaurant’s customer-facing website and test it after saving.